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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will show up. It offers elaborate information about all the actions that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of how-to video clips illustrating how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, take a glance at our comprehensive FAQ section, which includes questions asked by real people and offers practical solutions. We frequently update our Frequently Asked Questions section with new entries in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of client support engineers available 24/7/365 and eager to help you with any problem. Each trouble ticket you send will be replied to in less than 1 hour (the average support ticket response time being about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 235731

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com